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Shipping Information

Shipping Info


We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 14-21 business days from the date that it is placed.

* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. 




Verification


A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.




Processing


It normally takes 3-5 business workdays for us to process your order and takes 1-3 business days for the items marked with “Priority Dispatching” to be ready for shipment. Please note that this does not include holidays and weekends.

It does take longer for us to process pre-order items, please refer to our campaign/product page for more detailed information.








* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.